Customer Service

VTrust Appraisal Co., Ltd. is a Phnom Penh based appraisal firm to providing timely and accurate valuation services with code of ethical conduct, for local and international clients including banks, private companies, individuals, underwriters, government agencies etc… Since 2004 until present, we are the local market leader and the only firm carrying out all the Pre-IPO valuation so far. Our firm provides pre-IPO, residential, commercial, industrial, agricultural property valuations in addition to business valuation and consultancy valuations. With our 15 years’ experience of valuation has allowed us to accumulate an extensive database of independent real estate transactions across Cambodia. As an industry advanced, we have provided the real market value with highest educational and valuation professional standards of RICS from UK and Global. To develop the technical valuation of our team, they all trained by international experts from Netherlands, America, Malaysia and ASEAN Valuation Association.

Currently we are expanding our ability to nationwide and transforming to online valuation platform. At the same time, we are seeking to recruit high motivated candidates to join our dynamic team for the following :

Responsibilities

  • Sending indication report to customers
  • Communicating with customers for information to complete indication cases
  • Solving doubts and concerns of customers
  • Communicating with indication team and follow-up to maintain SLA
  • Contributing in standardizing the working process of the company
  • Performing other tasks as assigned by Central Support Manager and Team Leader

 

Requirements

  • Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
  • At least 1-year experience in Customer Service function
  • Ability to articulate and simplify customer issues and solution
  • Good spoken and written Khmer/English,
  • Be computer literate especially in Microsoft Office